Legal

Website Terms & Disclaimer

These terms explain the rules for using this website and participating in Expansive Connection offerings.

Effective Date: September 16, 2026
Last Updated: September 16, 2026

Agreement

Using this website means agreeing to these terms.

These Website Terms & Disclaimer (“Terms”) apply to the website, workshops, groups, courses, memberships, and other non-coaching offerings provided by Expansive Connection LLC, a North Carolina limited liability company (“Expansive Connection,” “we,” “us,” or “our”). By using this website, registering for an offering, or completing a payment, you agree to these Terms.

Adults 18 and older. You must be at least 18 years old to use this website or participate in our services. If you do not agree to these Terms, please do not use the website or register for an offering.

We may revise these Terms. Changes apply only from the stated effective date and are not retroactive. Continued use of the website after an updated effective date constitutes acceptance of the revised Terms. Existing purchases and registrations remain governed by the refund and cancellation terms in effect when they were completed.

Professional scope

Coaching Is Not Therapy or Crisis Care

Expansive Connection provides coaching and educational services. Coaching is not psychotherapy, mental-health counseling, medical care, diagnosis, treatment, or crisis intervention. Our website and offerings are educational and are not a substitute for care from a licensed medical or mental-health professional.

If you need diagnosis, mental-health treatment, or medical advice, seek help from an appropriately licensed professional. If you are experiencing an emergency or crisis, call 911 or contact the 988 Suicide & Crisis Lifeline.

Coaching and educational offerings do not guarantee any specific personal, relationship, or business outcome.

Coaching

A separate Working Agreement applies.

Coaching services are governed by a separate Working Agreement provided through Acuity during booking. Clients must review and accept the current Working Agreement by checking the required, unchecked box each time they book a coaching session.

If these Terms conflict with the Working Agreement about coaching services, the Working Agreement controls. Revised Working Agreement terms apply only to coaching sessions booked after the revision takes effect.

Offerings

Groups, Workshops, Courses, and Memberships

Confidentiality and conduct

Participants must not share another participant’s identity or personal stories. We expect respectful, safe conduct, but we cannot guarantee that every participant will comply. We may remove a participant without a refund for unsafe, disruptive, abusive, or unlawful conduct.

Recordings

Peer groups are not recorded. Workshops may be recorded and shared with participants. Registration will disclose recording and future-use consent. Participant names, images, and voices will be removed before future use. Any participant copy is for personal use only and may not be shared, copied, or redistributed.

Cancellations and rescheduling

If Expansive Connection cancels a group or workshop, participants receive a full refund. If we reschedule and a participant cannot attend the new date, the participant receives a full refund. Participant cancellations and withdrawals are not refundable or transferable.

Courses, memberships, and retreats

Refund requests for non-coaching products, digital courses, and memberships are reviewed case by case by the admin team. Retreat terms, payments, participant requirements, waivers, cancellations, and refunds are governed by the applicable third-party provider.

Payments

Pricing Errors

We may correct a pricing error before accepting a purchase. If the corrected price is not acceptable, the customer may cancel for a full refund.

If a pricing error is discovered after payment, we may cancel the transaction and issue a full refund instead of honoring the incorrect price. We will notify the customer promptly, and the refund will be issued to the original payment method.

Payments may be processed by third-party services, including Stripe. We do not see or store full payment-card numbers; we may receive payment confirmation information and the last four digits. Third-party services are governed by their own terms and privacy policies.

Community standards

Acceptable Use

You may not use the website or our services to:

  • Harass, threaten, impersonate, defraud, harm, or violate another person’s rights.
  • Engage in unlawful activity, disrupt systems, upload malicious code, or interfere with security features.
  • Access accounts, systems, or data without authorization.
  • Scrape or automate access without written permission.
  • Collect information about others without consent.
  • Send unauthorized advertising or commercial solicitations.

We may investigate suspected violations, preserve relevant records, suspend or terminate access, and cooperate with lawful requests from courts, regulators, or law enforcement. Any disclosure will be limited to information reasonably necessary to enforce these Terms, protect rights or safety, prevent fraud or abuse, or comply with law.

Ownership

Intellectual Property and Submitted Content

Original website content, branding, course materials, workshop recordings, and other materials are owned by Expansive Connection LLC or its licensors. You may share links to public pages for personal, noncommercial purposes if you do not alter the content or imply our endorsement. You may not copy, reproduce, redistribute, resell, or otherwise reuse our materials without written permission.

You retain ownership of content you submit. You grant us only the permission reasonably needed to provide services and respond to your request. You represent that submitted content is lawful, accurate to the best of your knowledge, and does not violate another person’s rights. We may refuse, remove, or disregard content that violates these requirements.

Important limitations

Disclaimers and Liability

The website and its materials are provided “as is” and “as available,” without warranties, to the fullest extent permitted by law. We do not promise uninterrupted access, complete accuracy, or error-free operation.

To the fullest extent permitted by law, Expansive Connection is not liable for indirect, incidental, special, consequential, or punitive damages. These Terms do not state a fixed total-liability cap and do not exclude liability that cannot lawfully be excluded.

We are not responsible for delays or nonperformance caused by circumstances outside our reasonable control, including outages, disasters, government actions, or serious illness.

Third parties

External Websites and Services

Our website may link to third-party registration, payment, scheduling, course, retreat, or other services. Those services are governed by their own terms and privacy policies. Expansive Connection is not responsible for their content, availability, practices, or later changes to their terms or privacy practices.

Responsibility for claims

Indemnification

To the extent permitted by law, you agree to indemnify Expansive Connection against third-party claims arising from your unlawful conduct, violation of these Terms, or infringement of another person’s rights, including reasonable legal fees and costs.

You must reasonably cooperate in the defense. Expansive Connection does not have unilateral control over the defense or settlement. Neither party may settle a claim in a way that imposes liability, an admission, or obligations on the other party without that party’s written consent, which may not be unreasonably withheld, conditioned, or delayed.

Disputes

North Carolina law applies.

Before filing a lawsuit, both parties will first try in good faith to resolve the dispute informally. These Terms are governed by North Carolina law, and disputes will be handled in North Carolina courts. There is no mandatory arbitration requirement.

General terms

How these Terms work.

If one provision is unenforceable, the remaining provisions stay in effect. A failure to enforce a provision once does not waive the right to enforce it later. These Terms and any applicable service agreement form the entire agreement for their subject matter.

You may not transfer or assign your rights or obligations under these Terms without our written consent. Expansive Connection may not automatically assign these Terms as part of a merger, acquisition, reorganization, or sale.

Checking an acceptance box, submitting a registration, or completing payment has the same legal effect as a handwritten signature. Formal notices may be sent by email and are considered received when sent unless the sender receives a delivery-failure notice. You are responsible for keeping your email address current.

Intellectual-property ownership, confidentiality, disclaimers, liability limitations, dispute provisions, indemnification obligations, and payment or other obligations that arose before termination remain effective after these Terms end.

Questions and notices

Contact Expansive Connection

Questions or formal notices about these Terms may be sent to connect@expansiveconnection.com.